FAQ

Our Services

Frequently Asked Questions

What is a domain name?

A domain name is a specific web site address that you choose and register with Network Solutions(the official registrar of domain names ending in .com, .edu, and .gov). Our domain name is "yourwebdesign.com".

How long will it take for my web site to be designed?

The timescale of a website design project is generally dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation of a site is waiting for content (text/images) to be sent to us by the client.

Can I choose you to design my site and use my own web hosting?

Yes.

What is web hosting?

Web hosting is a monthly fee that you pay to have your site accessible on the Internet. We can provide web hosting for our clients.

Will we need to have a meeting in connection with the website design?

In the majority of cases a meeting isn't necessary and 90% of our websites are generally completed with contact via email and telephone only. We place suggested website designs onto the Internet in a private place where only yourselves and us can view the content. We then liaise with you regularly to discuss the web designs in order that the final result is exactly as you wish.

Do I have to keep my website with you forever, or can I move it to another supplier to host it if I wish?

You may move your website to another web hosting service at any time. Once your website design has been completed, we send you a copy of the website on cd. This copy of your website is for your retention.

What Do I Put On My Site?

That would depend on the goals of your web site. If you run a business website you would include as much information about your products or services that your customers would need to purchase from you.

In what format should I supply words and photographs about my business for my new website?

It is helpful to us if you are able to provide text and photographs in electronic form - for example, the files output by a digital camera and the words in MS word or similar format. If this is not possible, we can help get your information ready for use on the website.

I run a small/medium size business and want an online presence to promote my business in a professional manner to new customers and to provide a more professional image to existing customers. What do I need to achieve this?

You need a professionally developed website, a domain name, and hosting facilities for your website. You also need the website to be uploaded onto your hosting facilities and promoted to the search engines.

I hear that there are hidden costs associated with web design services. Is this true?

No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to.

Do I need a database on my website?

This will depend upon the amount of information you wish to be displayed on your website. If you have many products/services, then it may be advantageous to have a database incorporated into your website design. We will discuss this in detail with you and if a database is advised we will explain in detail exactly how this will work. We can tailor your website design to suit your specific requirements.

I've made my decision - I want you to design my web site. Now what do I do?

If you have decided you want a web site or have any questions, simply fill out our web design quote request form to start the process.